Shipping & Delivery
Clear information about shipping times, costs, delivery areas and order tracking for Blue Valentine Atelier.
1) Delivery Times
Blue Valentine Atelier is committed to ensuring the fastest possible delivery while maintaining the highest quality and care in preparing each order.
- Products in stock: delivered within 3–5 business days from order confirmation.
- Custom or made-to-measure garments: delivery times may vary depending on the complexity of the garment and the availability of materials. Estimated delivery times will be communicated via email after order confirmation.
2) Shipping Method
Orders are shipped via SDA Courier or the Italian Postal Service, depending on destination and product type. All shipments are trackable and delivered to the address provided during checkout.
3) Shipping Costs
Shipping costs are automatically calculated at checkout based on the package weight and destination. Any promotions or thresholds for free shipping will be displayed in the cart or on the product page.
4) Delivery Areas
Currently, we ship only within Italy. Deliveries to P.O. boxes or “Fermo Posta” pickup services are not available.
5) Order Tracking
Once your order has been shipped, you will receive an email containing a tracking number and a link to monitor the shipment status in real time. Please keep this information until delivery is completed.
6) Delays or Delivery Issues
In case of delays, loss or damage during transport, please contact us promptly so we can open an investigation with the courier.
- Email: info@bluevalentineatelier.it
- PEC: bluvalentine@pec.it
7) Important Notes
- Orders are processed and shipped on business days (Monday–Friday, excluding holidays).
- Any delays due to peak seasons, company closures or force majeure will be promptly communicated.
- For safety and logistical reasons, couriers do not deliver by appointment or at specific times.